Knolwdege as Narrative (Again)

Didn’t spot this post from July by Dave Pollard, discussing and quoting from Dave Snowden’s “Masterclass”, until a cross-hit today.

Usual stuff – analysis of “official” business processes leads to duff decision – no, really ? The unofficial business (in this case rest-break exchanges, but classically the “water-cooler meeting ” or “elevator pitch” idea) exhanged more real knowledge than any formal process – for cultural (anthropological) reasons as much as the mechanics – you can’t beat a good (apochryphal) story or distorted gossip to get the real meaning.

This story is about (non-specific) public-sector workers. James Willis work is full of similar anecdotes (ie truth) from a life of UK health-care experience, and I’ve seen others cite health-care management examples in a Dave Snowden context before. (Which reminds me I have a Bruce Charlton paper to review.) Personally, the power of unoficial narrative in setting the cultural basis for how an organisation (actually) works was a part of my 1980’s thesis. Yet again – nothing new under the sun.

Wake up from the meme dream and smell the hypocrisy.

The meme dream is that simple cause and effect models (using things we can easily see and measure – objectively, whatever that means) can be used to make decisions and to attribute success or failure in previous decision outcomes. The hypocrisy is we all keep using this view of the world despite the fact we all know it’s wrong. Reality is that human affairs (business, politics or otherwise) have little to do with classical “scientific” logic, and everything to do with complex systems. Outcomes are emergent, not causal in any “proximate” sense. Humans recognise truth lies in interesting stories, metaphors, aphorism, jokes etc, whereas logical argument may be objectively true, but can somehow seem wrong. (“Jawohl, 100% correct, 10 out of 10, useless” – as Doc, a mentor of mine, used to say some 20 years ago. BTW Jeff, another mentor from the same period, also use to say, “Write it down, one day you’ll want to write a book” – but that’s another story)

How do we turn “somehow seem” into a useful and credible toolset ? It’s currently so politically incorrect to treat an “objective” fact, as being of no practical significance. That’s where Dave Snowden is, and that’s why I like his “Cynefin“.

20 Works With Most Impact on the World

BBC Radio 4 Today programme, yesterday (6th Sept 07:44) discussed this list of books assembled by Penguin as representing the works with most impact on the world, in chronological order. After some debate it was concluded that perhaps these were the easier appetisers, rather than the less digestible main-courses, from these specific authors or schools of thought.

Seneca – On the Shortness of Life
Marcus Aurelius – Meditations
St Augustine – Confessions of a Sinner
Thomas a Kempis – The Inner Life
Niccolo Machiavelli – The Prince
Michel de Montaigne – On Friendship
Jonathan Swift – A Tale of a Tub
Jean-Jacques Rousseau – The Social Contract
Edward Gibbon – The Christians and the Fall of Rome
Thomas Paine – Common Sense
Mary Wollstonecraft – A Vindication of the Rights of Woman
William Hazlitt – On the Pleasure of Hating
Karl Marx & Friedrich Engels – The Communist Manifesto
Arthur Schopenhauer – On the Suffering of the World
John Ruskin – On Art and Life
Charles Darwin – On Natural Selection
Friedrich Nietzsche – Why I Am So Wise
Virginia Woolf – A Room of Ones Own
Sigmund Freud – Civilization and its Discontents
George Orwell – Why I Write

Humphrey’s suggested significant (but less readable) omissions were Das Kapital and Mein Kampf, plus Kant’s Critique of Pure Reason, not to mention Hobbes, Locke, Hume and Mill. I’m currently reading Jacob Bronowski’s “Man Without a Mask” about the times and works of William Blake, and have to say that Thomas Paine (included in this list) sounds more intriguing, the more I learn. (Lots of those omissions at the bottom of my side-bar BTW.)

I guess if you were bringing the list up to date, you’d have to include WWII vintage stuff, Northrop, Barfield, The Chicago School, McLuhan (?) and right up to date The Cluetrain Manifesto will outlive the dot-com boom in to the web-enabled future of reality. But it’s all been said before.

When asked “Which do you think comes first? The political revolution of a society or the revolution of an individual’s self perception?”, Simon Winder, the Penguin editor says “The latter no question – every revolution has been led by disturbingly well-read people stuffed with Great Ideas which they have want to put into practice. I’m sure people are reading books now … which are sowing the seeds of all the major flashpoints of the future.”

Who Cites Who ?

A couple of years ago one of my themes (limited by tools) was to cross-link citations, to see who cited who positively or negatively. ie forget the content for a moment, look at the meta-data. I noticed John Udell is focussing on meta-data in business e-mail-based communications, and via this other infoworld blog, followed the link to Valdis Krebs’ Orgnet.

John picks up on the polarisation (binary) effect created – but Krebs thesis is more general – Intra-community linking is rich, Inter-community linking is sparse. The inter-community linkers he charcterises as “The New Pioneers”, after Tom Petzinger’s book on management theories. Krebs started with analysis of “purchasing” habits, but extended it to memes – which is still “buying” of course ..

“I’ll buy that” = “That sounds like sense to me”
or conversely
“I don’t buy that” = “That’s nonsense IMHO”.

Those people looking for common messages in the old and new and other competing schools of though. Pretty close to my nothing new under the sun thread – provide you’re looking at essential messages. I guess that makes me a (would-be) New Pioneer.

Valdis title “The Social Life of Books” is the same play as Sealy-Brown and Duguid’s “Social Life of Information” (2000), surely alluding to (but not citing) Minsky’s “Society of Mind” (1998) – nothing new under the sun metaphorically, and is itself five years old (1999). The invention is not the point – the common ground is.

If this is what people are meaning by social networks, then count me in. Common sense – sense shared between various factions. Common sense, I’ve already bought it. Must actually read it.

Everybody knows that “No” means “Yes”.

Van Morrison (59 yesterday) apparently wrote …
Too complicated, too complicated
You know this crazy scene
Too complicated, too complicated
No one says what they mean
Are you telling me that everything’s fine
When I can’t even tie my shoes
Better get into a new frame of mind
When I don’t have to think about the business no more
`Cause I just wanna blow my horn.
[wood s lot][via Language Hat]
Somehow fit’s this week’s mood, and kinda put me in mind of Divine Comedy’s (Neil Hannon’s) Becoming More Like Alfie – “Everybody knows that no means yes, just like glasses come free on the NHS. The more I look through them, the more I see …. “

(Clue – glasses = spectacles, NHS = UK National Health Service)

Tonight (in the Kingston) is spooky night, obviously. Language Hat (above) is one of those blogs I love to browse, for no obvious constructive reason than the pleasure in the words. Some excellent links in the same vein too – cannylinguist for example made me smile, and I didn’t even follow the link – but tonight just after writing the lines above I followed the link to “Long Story; Short Pier” (first time ever, honest) and find the motto at the top of he site is “The Gin in the Gin Soaked Boy” – a little more Neil Hannon. Weird.

And finally, having strolled along that pier, the paradoxical moral of this little post is “The at-once depressing and uplifting moral to take from all of this is simply to realize: voting is terribly important. It’s absolutely vital. It’s also the least important thing we can do, politically.”

Blogs can be harmful ?

Hmm. More information does not equal better basis for a decision – is clear enough, but not sure why blogging deserves singling out ?

The thing where blogging does add value is in the volume and “quality” of linking. It’s the motivation in the linking between the parts that adds the value, not the sum of its parts. This is a complex system, not arithmetic.
[Michael Feldstein at eLearning Magazine][via Soul Soup]

Amor Vincit Omnia

Love conquers all (not) says Donna Tartt in her Secret History, which is spooky, because in the review of the Rule of Four below, it was described as The Name of the Rose in the style of Donna Tartt, and I made the suggestion that the plot of the Hypnerotomachia (subject of The Rule of Four) sounded like Terry Gilliam’s Brazil, which, when released in the US, actually had the title “Love Conquers All”.

Tortuous I know, but spooky none-the-less.