Cognitive-Affective Model by Dov Te’eni from MISQ
Interesting – right in the intro to the paper includes “People ….make clever adaptations ….” Clever !
Have ongoing debates with implementors between “Users are a nuisance / dumb – my system must be sufficiently tightly constrained that a user cannot break it” on the one hand, and “It’s just as well users are creative / clever, because your system would be pretty useless if they weren’t” on the other. Both are one dimensional generalisations – 80% right, but 80% useless too. Isn’t this just cup-half-full vs cup-half-empty vs being both full and empty at the same time in reality ?
Also from MISQ
Knowledge Management and Knowledge Management Systems
Conceptual Foundations and Research Issues, Maryam Alavi and Dorothy E. Leidner
Information Technology Development Creativity
A Case Study of Attempted Radical Change by Randolph B. Cooper
Understanding GDSS in Symbolic Context
Shifting the Focus from Technology to Interaction by Abhijit Gopal and Pushkala Prasad
An Empirical Investigation of the Factors Affecting Data Warehousing Success
Barbara H. Wixom and Hugh J. Watson
A Confessional Account of an Ethnography About Knowledge Work
Learning Dysfunctions in Information Systems Development
Overcoming The Social Defenses With Transitional Objects by David G. Wastell
Explanations From Intelligent Systems
Theoretical Foundations and Implications for Practice by Shirley Gregor and Izak Benbasat
And many more hours of fun ….