KM Meets Pirsig – I was impressed by David Snowden’s contribution to the European Knowledge Management conference as reported by Ton. Well I see David’s presentation at the launch of the London Knowledge Network includes a quote from Pirsig as his second slide.
[Quote] Traditional scientific method has always been at the very best 20-20 hindsight. It’s good for seeing where you’ve been. It’s good for testing the truth of what you think you know, but it can’t tell you where you ought to go. [Unquote] Pisrig ZMM
David Snowden is head of IBM’s consultancy Cynefin Centre.
How mainstream can Pirsig get ?
[Post Note : My basic take on this has always been that objective “scientific” rationale tends to be a post-rationalisation, justification, apportioning (or deflecting) blame, showing just-cause, attributing success, etc but has little use in “decision making” about what you should do next.]
Paul, Seb, Ton, take a look also at slide 7 in our discussion about ontologies – this is my point …. we need “emergent ontologies”, where the data preceeds the fixed framework. I particularly love to see this presented as an anitidote to that old consultancy cliche the Boston Consulting Group’s 2×2 grid ! Although David goes on to use what look like 2×2 grids in caricature, it is significant that the distortion involves non-clear-cut dividing lines and oddly shaped grey-areas or no-man’s-lands.
Also liked the Tom Peters “Ready, Fire, Aim” allusion on slide 8, where the complex and chaotic dynamic patterns involve action before sensing and responding. The “guided missile” response as I like to think of it.