Contacting the Sweet Spot

Never been a fan of management metrics – it’s all too easy for lazy managers to measure what is easy to count, and not deal with what really matters. Even Einstein said “not all that counts can be counted”. However this Forbes piece by James Slavet nails five valuable “metrics” worth assessing subjectively – starting with “Flow”.

[M]ost managers only measure outputs, not inputs, which is like telling a Little League team to score more runs, rather than actually explaining how to swing a bat and make contact with the ball.

BTW I couldn’t believe that the “you can’t manage what you can’t measure” adage could have originated with Peter Drucker, at least not outside some particular context. Good to see I’m not alone in seeing that message as alien to Drucker’s style. I certainly couldn’t find it as an attributable quote – sounds more like an adage created to justify Taylorism to me.

Good to see the actual quote (in a comment response):

“What you measure is what you get.”

As Ed says, “that is very different from the attributed quote. In fact, it is right on target. If you measure billable hours, you will get more billable hours”. You treat people like children / monkeys, you get children / monkeys. (I recall my Master’s thesis concluding something about the need for multiple objective and subjective measures in order not to skew behaviour towards narrow measures.)

Also like this from another actual Drucker quote:

Reports and procedures should be
the tool of the man who fills them out.

A particular bug-bear of mine is reports like time-sheet and expense report systems with UI’s that are formatted the way the report user wants to see things, not the way that is useful to the reporter – eg allocation to cost-centres or breakdown-codes before recording as line-items is a common fault designed to make form-filling twice the chore it needs to be. Reports should always be – this is what I did from my perspective as I report it – with the tools automating the re-presentation of the same information in whatever format management requires.

I only “rediscovered” Drucker relatively recently, since his death in 2006, and largely because I was taken by his debt to Mary Parker-Follett.

Forget the Facts

More good advice from Peter Drucker (via HBR and David Gurteen again). Facts can always be made to fit, so better to understand subjective differences of opinion.

Phantom Limbs

Lots of examples in Sacks, and in Ramchandran and in Damasio if I recall. (Ram is mentioned in the story in fact.)

Scientific Denial

Amazing that so many scientists are reported as denying Darwinian evolution. Steve Jones in The Telegraph.

The growing tide of fact‑denial is a statement of failure, not by students but by their teachers, up to and including those at university level. We do our best, I think, but faced with schools or faith groups that get their ignorance in first, we seem to be fighting a losing battle.

Well, I’d say they need to start by teaching quality, rather than claiming to be “right”. Science is always incomplete and contingent, but there are places where science has no value (first-cause) or limited value (psychology, for short, or any metaphysical philosophy of science).

Even theist Francis Collins says:

Evolution is as solid a theory as gravity.

Hunter Gatherer Diet

Impressive case. “Minding Your Mitochondria” – Large quantities, but minimal grain or pulse-based carbohydrate.

Thanks to Dave Gurteen for reposting Robert Paterson’s blog.

Talking of Memes

Sarah Lund’s sweater.

Loving the second series as much as the first. Even though the relentless plot twists and red-herrings are infuriatingly, yet somehow predictably unpredictable, with motives and suspects ten-a-penny, a la Morse, it is still gripping stuff. Forget the knitting patterns, the question is – is it always necessary to cross the bridge to Malmo to avoid the rain in Copenhagen ? This week’s cliff-hanger – is her sidekick already dead ? Probably.

It’s not the plot, it’s the character(s) – though the political players are less believable this time around. Brix is the hero, and no, her sidekick did survive for another week.

What are Arabs ?

I’m reading The Arabs – A History by Eugene Rogan – lots of positive reviews by the likes of Max Hastings for example as well as Arab speakers. I’m only 90-odd pages in (out of 600ish), but I’m baffled. There are less than 10 pages from 1200 to 1500, and by page 90 we’re already in the post-Ottoman Greece of 1832. There is nothing pre-1200 !

Given the fact that it is hard enough to maintain distinctions between regional tribal origins, nomadic, sea-faring, agrarian and urban, the Arab language(s), the Moslem religion and its factions (and its neighbours and rivals), the imperial ebbs and flows of custody over the Moslem holy places of Medina and Mecca as well as the more strategic imperial resource and trade machinations – I’m simply amazed there is absolutely nothing about the origins of any of these before these dates ? What makes an Albanian an Arab ? It’s almost as if once-an-Ottoman is the definition of Arab – without any explanation.

The book is scholarly, with sources translated from contemporary Arab (and colonial) writers where available, and maybe it’s the availability of written records that limits the book’s time-frame ? Or maybe this is book 2 of a pair ? Either way, I’m missing something. I can’t believe it’s political correctness that excludes (say) the crusades from the story – or can they be irrelevant ?

So far what it does contain gels well with my readings of T E Lawrence, Edward Gibbon and Barbara Tuchman for example, but it seems a pity to skim the history just to get to the “hegemony” of France, UK and USA …. if that’s what we’re doing. Why is Moslem history pre-1200  not Arab ? And that’s not a rhetorical question.

Wikipedia offers (quite carefully IMHO):

Arab people, also known as
Arabs (Arabicعرب‎, ʿarab), are a panethnicity[13]
primarily living in the Arab world,
which is located in Western Asia and North Africa.
They are identified as such
on one or more of genealogicallinguistic, or cultural grounds,[14]
with tribal affiliations, and intra-tribal relationships
playing an important part of Arab identity in
tracing descent of a national from an Arab state.[15]

And …

The earliest documented use of the word “Arab” to refer to a people appears in the Monolith Inscription, an Akkadian language record of the 9th century BC Assyrian Conquest of Syria (Arabs had formed part of a coalition of forces opposed to Assyria).[16]

Oppenheimer Recommends Feynman

A letter from Robert Oppenheimer recommending Richard Feynman for work at UCAL Berkeley posted by “Letters of Note“. (Via Jorn Barger)

“He is a second Dirac, only this time he’s human.”

Has to be the pick of the quotes (used in the blog post title in fact). Graham Farmelo’s biography of Paul Dirac is entitled “The Strangest Man

PS Jorn Barger (Robot Wisdom) is the granddaddy of blogging – an inspiration of mine not just in blogging, but in taking a “timeline” view of complex (ie evolving) subjects – he’s really got his act together using Google+ as his blog. Must look into that; so far my Google+ account is lying dormant.

I Don’t Believe It !

Listening now to Laurie Taylor’s Thinking Allowed … quoting Emily Dickinson’s “Brain is Wider than the Sky”.

Not an original idea, but Bryan Appleyard uses it as the title of his latest work. A veritable meme.

Actually drawn to this edition of TA by Laurie’s introduction:

“Bryan Appleyard and John Gray on why simple solutions don’t work in a complex world.”

Reductionism of mind to brain, the mental to matter. The hype of the “Transhumanist” “H+” “Singularity” … Aaaaggghh my entire agenda in a single edition of TA. We don’t want to believe mind-brain “explanations” – I agree with Laurie. (Previous post …) Incoherent post, but for now this is the loop of thought I’m in …

https://www.psybertron.org/?p=3931 No-one wants to believe
https://www.psybertron.org/?p=3430 Hofstadterian Algorithmic Loops
http://vimeo.com/7441291 Schmidhuber’s Humour as Compression Algorithm
https://www.psybertron.org/?p=3440 Compression Loop
https://www.psybertron.org/?p=3392 Hofstadter’s Tabletop
https://www.psybertron.org/?p=279 Rationalisation as Compression
Mandelbrot on Roughness at TED2010
http://www.cognitionresearch.org/extras/bio.htm Computing as Compression
https://www.psybertron.org/?p=278 Cornflowers – Too Blue
https://www.psybertron.org/?p=794 Edelman – Wider than the Sky
https://www.psybertron.org/?p=806 Sacks & Emily D

All these posts are inter-linked to each other, but following that link collection in order will give you the flavour. Now where’s that windmill we’re tilting at ? What was the name of the place again ?

llan_photo

It’s all Welsh to me. Acknowledgement to Gerry Wolff for the image.

Daniel Kahneman

Excellent short interview by Claudia Hammond (BBC-R4 All in the Mind) with economics-psychologist Daniel Kahneman.

(Also in the same edition another twist on the many studies of real-life abnormal brain lesions contributing to the understanding of normal brain-mind functions. A pair of conjoined-twins with separate-but-connected brains – 4-half-brains having more possibilities than the usual two. Interesting to consider the “case-study” distinct from the two human individuals. Personally, I don’t find the brain-mind findings in the least mysterious, there is so much reinforcement of common sense in published cases – it’s almost as if

we don’t want to believe explanations of consciousness and identity

See previous blog post on Claudia Hammond.)

[Post Note : Forgot also to attach this link to Kahneman’s appearance with Kirsty on Desert Island Discs. Learn a bit about the man.]

[And: a growing number of Daniel Kahneman references in the blog.]